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Highgrove Bathrooms Product Warranties

9/11/2017

The products available at Highgrove Bathrooms have been manufactured under the highest standards of quality and workmanship.
All Highgrove Bathrooms products carry warranties of up to and including seven years.

Accessories

PRODUCT                                           
WARRANTY   
INFORMATION
Premium Accessories (Zen/Cielo)7 year7 year replacement product or parts
Standard Accessories2 year2 year replacement product or parts
Floor Grates & Wastes5 year5 year replacement product or parts
Heated Towel Ladders3 year3 year replacement product
Bathroom Fan Heat Lights3 year3 year replacement product (bulbs not included)


Baths & Spas

PRODUCT         
WARRANTY  
INFORMATION
Solid Surface Stone Baths   7:1 year7 year replacement product: 1 year labour
Freestanding Spas & Baths7:1 year7 year replacement product (bath shell): 1 year labour
Pumps2 year2 year replacement product and parts
Spa Fittings/Accessories2 year2 year replacement product and parts
Drop In Baths7 year7 year replacement product
Clawfoot Bath Feet2 year2 year replacement product
Shower Base7 year7 year replacement product

 

Laundryware

PRODUCT                                           
WARRANTY   
INFORMATION
Cabinets2 year3 year replacement product
Stainless Steel Trough or Sink7 year7 year replacement product
Vitreous China Trough or Sink5 year5 year replacement product
Accessories1 year1 year replacement product or parts

 

Mixers & Tapware Sets

PRODUCT                                           
WARRANTY   
INFORMATION
Premium Mixers (Kubica/Eden/Zen)7:1 year7 year ceramic disc & parts only: 1 year labour
Pull Out Sink Mixers (Chevron)   5:1 year5 year ceramic disc & parts only: 1 year labour
Standard Mixers3 year3 year replacement product or parts

Tapware Sets       


3 year


3 year replacement product or parts*
*Note: Parts that are subject to wear and tear such as jumper valves, washers, seals and "O rings" are not covered by warranty


Sanitaryware

PRODUCT         
WARRANTY  
INFORMATION
Toilet Suites 


7:1 year


7 year replacement product or parts*: 1 year labour
*Note: Excludes valves, seats, button assembly, links, flush pipes and other internal components which carry a 1 year replacement warranty
Bidets7 year7 year replacement product
Vitreous China Basins/Vanity Tops5 year5 year replacement product
Glass Basins2 year2 year replacement product
In Wall Cisterns & Push Plates7 year7 year replacement product
Parts/Valves/Accessories1 year1 year replacement parts
Cistern Mechanisms   1 year1 year replacement parts
Soft Close Toilet Seats   2 year2 year replacement parts

 

Showers – Frameless + Semi Frameless

PRODUCT         
WARRANTY  
INFORMATION
Frameless Glass/ Pool Glass2 year2 year replacement product or parts
Semi Frameless Showers2 year2 year replacement product or parts
Hinges, Clips, Spigots & Latches3 year3 year replacement product or parts
Shower Bases - SMC7 year7 year replacement product or parts 
Bath Screens2 year2 year replacement product or parts
EziLay Shower Trays & Niches7 year7 year replacement product

 

Shower Outlet

PRODUCT         
WARRANTY  
INFORMATION
Shower Heads & Handshowers
(Stainless Steel/Brass)
5 year

5 year replacement product or parts

Chrome Plated Brassware    5 year5 year replacement product or parts
Shower Heads & Handshowers (ABS)2 year2 year replacement product or parts
Accessories & Spare Parts1 year1 year replacement product or parts 
Flexible Hoses1 year1 year replacement product or parts

 

Sinkware

PRODUCT         
WARRANTY  
INFORMATION
Premium Sinkware (Burazzo/Ozone)7:1 year7 year replacement product: 1 year labour
Standard Sinkware 3 year3 year replacement product
Accessories            1 year1 year replacement product and parts

 

Vanities & Cabinets

PRODUCT         
WARRANTY  
INFORMATION
Vanities5:1 year5 year replacement product: 1 year labour
Side Cabinets   3 year3 year replacement product
Glass Vanity Tops       2 year2 year replacement product
Polymarble & Stone Vanity Tops5 year5 year replacement product

 

Mirrors

PRODUCT         
WARRANTY  
INFORMATION
Mirrors   1 year1 year replacement product
Mirrored Cabinets

3 year

3 year replacement product*
*Note: 1 year warranty applies to Mirrors on Mirrored Cabinets

 

All showers, tapware and toilets sold at Highgrove Bathrooms have been laboratory tested and certified compliant with the WELS scheme. An Australian Government standard put in place to help reduce unnecessary water usage. A WELS efficient shower head alone uses 40-50% less water and the average toilet flush uses under 1/3 of the water that a traditional toilet would.

The WaterMark certification is used in relation to water supply, sewerage, plumbing and drainage goods. After being tested to comply with specific specifications and standards, the product can be WaterMark approved. Therefore you can be confident in the quality of your product when you see the WaterMark symbol.

For warranty claims or enquiries, please fill out a warranty request form (attachment at the bottom of this page) and return the form to your place of purchase as found on your tax invoice. Images of your product may aid your claim.
www.highgrovebathrooms.com
1300 HIGHGROVE

Warranty Request Form

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