do not follow
0 item (0)
MENU

Highgrove Bathrooms Product Warranties

29/06/2018

The products available at Highgrove Bathrooms have been manufactured under the highest standards of quality and workmanship. All Highgrove Bathrooms products carry warranties of up to and including 15 years.

Accessories

PRODUCT                                           
WARRANTY   
INFORMATION
Premium Accessories (Eden/Cielo)7 year7 year replacement product or parts
Standard Accessories2 year2 year replacement product or parts


Basins

PRODUCT                                           
WARRANTY   
INFORMATION
Solid Surface Basins15 year15 year replacement product: 1 year labour
Vitreous China Basins/Vanity Tops5 year5 year replacement product or parts
Glass Basins2 year2 year replacement product or parts


Baths & Spas

PRODUCT         
WARRANTY  
INFORMATION
Solid Surface Stone Baths   15 year15 year replacement product: 1 year labour
Freestanding Baths7:1 year7 year replacement product (bath shell): 1 year labour
Drop In Baths7 year7 year replacement product
Clawfoot Bath Feet2 year2 year replacement product


Showers

PRODUCT         
WARRANTY  
INFORMATION
Frameless Glass/ Pool Glass2 year2 year replacement product or parts
Semi Frameless Showers2 year2 year replacement product or parts
Hinges, Clips, Spigots & Latches3 year3 year replacement product or parts
Shower Bases - SMC7 year7 year replacement product or parts 
Bath Screens2 year2 year replacement product or parts
EziLay Shower Trays & Niches7 year7 year replacement product


Shower Outlets

PRODUCT         
WARRANTY  
INFORMATION
Shower Heads & Handshowers
(Stainless Steel/Brass)
5 year5 year replacement product or parts
Chrome Plated Brassware    5 year5 year replacement product or parts
Shower Heads & Handshowers (ABS)2 year2 year replacement product or parts
Accessories & Spare Parts1 year1 year replacement product or parts 
Flexible Hoses1 year1 year replacement product or parts


Tapware

PRODUCT                                           
WARRANTY   
INFORMATION
Premium Mixers (Domestic use)15 year15 year ceramic cartridge replacement only (*1)
(Spin//Eden/Ottimo)7:1 year7 year replacement product and parts: 1 year parts and labour
   
Pull Out Sink Mixers (Chevron)   5:1 year5 year ceramic disc & parts only: 1 year labour
Standard Mixers3 year3 year replacement product or parts

Tapware Sets       

3 year3 year replacement product or parts (*2)


Toilets

PRODUCT         
WARRANTY  
INFORMATION
Toilet Suites 7:1 year7 year replacement product or parts: 1 year labour (*3)
Bidets7 year7 year replacement product
In Wall Cisterns & Push Plates7 year7 year replacement product
Parts/Valves/Accessories1 year1 year replacement parts
Cistern Mechanisms   1 year1 year replacement parts
Soft Close Toilet Seats   2 year2 year replacement parts


Vanities & Cabinets

PRODUCT         
WARRANTY  
INFORMATION
Vanities5:1 year5 year replacement product: 1 year labour
Side Cabinets   3 year3 year replacement product
Glass Vanity Tops       2 year2 year replacement product
Polymarble & Stone Vanity Tops5 year5 year replacement product
Bamboo Tops2 year2 year replacement product


Finishing Touches

PRODUCT         
WARRANTY  
INFORMATION
Mirrors1 year1 year replacement product
Mirrored Cabinets3 year3 year replacement product (*4)
Floor Grates & Wastes5 year5 year replacement product/parts
Heated Towel Ladders3 year3 year replacement product/parts
Bathroom Fan Heat Lights   3 year3 year replacement product/parts (Bulbs not included)


Kitchen + Laundry

PRODUCT         
WARRANTY  
INFORMATION
Premium Sinkware (Burazzo)7:1 year7 year replacement product: 1 year labour
Standard Sinkware 3 year3 year replacement product
Accessories            1 year1 year replacement product /parts
Laundry Cabinet2 year2 year replacement product


HomeLink Smart Home Automation System

PRODUCT         
WARRANTY  
INFORMATION
E-Touch Wall Light Switch2 year2 year replacement product
LED Dimmable Downlights2 year2 year replacement product
HomeLink RM Remote Controls2 year2 year replacement product

 

Note (*1): Excludes Damage to ceramic disk cartridges from pieces of copper tube, plastic tube, sand, dirt or thread tube etc. All speciality finishes are subject to 2 year replacement product and parts and 1 year replacement product and parts & labour.
Note (*2): Jumper valves and ceramic disk spindles; 1 year parts only.
Note (*3): Excludes valves, seats, button assembly, links, flush pipes and other internal compenents wihch carry a 1 year replacement warranty.
Note (*4): 1 year replacement warranty applies to Mirrors on Mirrored Cabinets

This warranty information is true as of 29/06/18. 

All showers, tapware and toilets sold at Highgrove Bathrooms have been laboratory tested and certified compliant with the WELS scheme. An Australian Government standard put in place to help reduce unnecessary water usage. A WELS efficient shower head alone uses 40-50% less water and the average toilet flush uses under 1/3 of the water that a traditional toilet would.

The WaterMark certification is used in relation to water supply, sewerage, plumbing and drainage goods. After being tested to comply with specific specifications and standards, the product can be WaterMark approved. Therefore you can be confident in the quality of your product when you see the WaterMark symbol.

For warranty claims or enquiries, please contact your original place of purchase (found on tax invoice) and fill out the Warranty Request Form. A copy of your form will be emailed directly to the store for attention. Images of your product may aid your claim.
www.highgrovebathrooms.com.au
1300 HIGHGROVE

  Warranty Request Form

Downloadable PDF

« Back