Customer Details

First Name *

Last Name *

Email *

Phone *

Address *

NO PO BOX Numbers or Lot Numbers. Physical Street Address only.

Purchase Details

Store Purchased From *

Purchase Date *

Invoice Number *

Product Details

Store Name *

Product SKU *

Product Name *

Description of fault *

Upload Images

Choose file or drag here

Supported format: JPG, JPEG, PNG, GIF, SVG.

Please upload images of the product which you are claiming a warranty for, which will be included in your message to us. If no images are supplied, your warranty claim will not be accepted. Images are required in jpeg or png format and must be less than 2MB in size.

Company/ Tradesperson used to install product

Name *

License Number *

Terms and Conditions

By hitting submit, the customer listed above agrees that they will be charged a fee by a Highgrove Bathrooms appointed tradesperson if:

The problem is due to incorrect installation.
The product is not deemed faulty.
The product is deemed to be damaged due to circumstances outside the control of Highgrove Bathrooms.

I agree Terms and Conditions *

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